Customer Support Agent
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Articles
Votes on activity by Customer Support Agent-
What is the Work Credit and how do I know if it applies to me?
By Thalia Sevilla According to the Press Release issued by the Secretary of the Department of the Treasury, Francisco Parés Alicea, taxpayers may claim a Credit for Work on their 2021 Income Tax Re...
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When do I Have to Amend my Tax Return?
By Thalia Sevilla When do I have to amend my tax return? You have already filed your tax return, but you realize you made a mistake, what do you do now? To resolve it, you can submit an amended...
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Do I need a preparer number to buy Taxmania Especialista?
No, you do not need a preparer number to acquire or use Taxmania Specialist. In that case, you will be able to prepare and file the tax returns as an individual.
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5 common mistakes to avoid when filling out your PR Tax Return
By Thalia Sevilla Any error when filling out and filing a return can result in a repair, delaying the entire process including the refund that could apply to you. To prevent this, it is important t...
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I entered my bank information incorrectly: What should I do?
Once you file your tax return through Taxmania, the tax return is automatically sent to SURI. That is why, if your bank information was entered incorrectly, you should contact the Treasury Depar...
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How do I complete a 2023 Tax Return
Complete the basic information in all its parts. On the menu towards the left side of the program, you must fill out your income withholding vouchers or forms and fill out any attachments that a...
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How can I create additional tax returns?
There are three ways for you to create additional tax returns within Taxmania. If you already have an account with Taxmania, when you log in, you will see a screen that says "Welcome back to Tax...
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How do I change my email address?
To change the email, you must be logged into your Taxmania account on the desktop screen. In the User Account section, choose the Manage Account option and then type the email you wish to use in th...
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What should I do if my employer gives me an original withholding slip and then an amended withholding slip?
You will need to enter the information from the amended voucher, as it is the one that contains the updated information without errors.
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Why should a tax return be amended?
If you omitted income, failed to claim a deduction or credit to which you are believed to be entitled, or believe you are not entitled to any deduction or credit claimed on the original return, you...