Customer Support Agent
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What is an extension and how do I request it?
An extension allows the taxpayer additional time to file the tax return. However, extensions do not extend the tax payment date. That is, if for some reason you are unable to file your tax retur...
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Why should a tax return be amended?
If you omitted income, failed to claim a deduction or credit to which you are believed to be entitled, or believe you are not entitled to any deduction or credit claimed on the original return, you...
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How Do I Pay my Tax Debt?
You have three options to pay your tax debt in Taxmania:1. Pay the full amount through the tax return, including an account number to debit.2. Pay half now and you can pay the other half up until t...
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How to prepare a tax return from previous years?
Once you are registered in Taxmania, you must go to the list of tax returns and choose the button on the top right that says "+ Create Tax Return". Then, you will be able to choose between the f...
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How do I change my password
If you are logged out of your account and can't remember your password, you will need to choose "Sign In". Once you are redirected to the home screen, next to the "Create Account" button, you wi...
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5 common questions about the filing process of my return
By Thalia Sevilla 1. When does the refund arrive? The refund is disbursed directly by the Department of Treasury. Therefore, if you want more details, you must verify your SURI account and/or conta...
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Why isn't the PR Tax Return free in Taxmania?
Taxmania is a third-party tax preparation software for individuals created by a local Puerto Rican software company. When you file via Taxmania, you support our team of local developers. Your ...
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11 Common Questions about Taxmania
11 Common Questions about Taxmania 1. I want to know the status of my filing. When filing your tax return, Taxmania shows its status as shown by the Treasury Department. If you want to know t...
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How can I delete an attachment or voucher that I do not want to complete?
To remove vouchers or attachments that you do not wish to complete, you must press the Remove button on the listing of the voucher or attachment you wish to remove from your return.