Customer-Support-Agent

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Latest activity by Customer-Support-Agent
  • Customer Support Agent created an article,

    Who does the Child Tax Credit apply to?

    Thalia Sevilla December 28, 2021 The Additional Child Tax Credit (CTC) is a credit found on Form 1040-PR. This form is an IRS return that must be filed by those who are self-employed and who have g...

  • Customer Support Agent created an article,

    When do I Have to Amend my Tax Return?

    By Thalia Sevilla    When do I have to amend my tax return?  You have already filed your tax return, but you realize you made a mistake, what do you do now? To resolve it, you can submit an amended...

  • Customer Support Agent created an article,

    What is the Work Credit and how do I know if it applies to me?

    By Thalia Sevilla According to the Press Release issued by the Secretary of the Department of the Treasury, Francisco Parés Alicea, taxpayers may claim a Credit for Work on their 2021 Income Tax Re...

  • Customer Support Agent created an article,

    11 Common Questions about Taxmania

    11 Common Questions about Taxmania   1. I want to know the status of my filing. When filing your tax return, Taxmania shows its status as shown by the Treasury Department. If you want to know t...

  • Customer Support Agent created an article,

    5 common mistakes to avoid when filling out your PR Tax Return

    By Thalia Sevilla Any error when filling out and filing a return can result in a repair, delaying the entire process including the refund that could apply to you. To prevent this, it is important t...

  • Customer Support Agent created an article,

    5 common questions about the filing process of my return

    By Thalia Sevilla 1. When does the refund arrive? The refund is disbursed directly by the Department of Treasury. Therefore, if you want more details, you must verify your SURI account and/or conta...

  • Customer Support Agent created an article,

    Do I need a preparer number to buy Taxmania Especialista?

    No, you do not need a preparer number to acquire or use Taxmania Specialist. In that case, you will be able to prepare and file the tax returns as an individual.

  • Customer Support Agent created an article,

    How to prepare a tax return from previous years?

    Once you are registered in Taxmania, you must go to the list of tax returns and choose the button on the top right that says "+ Create Tax Return". Then, you will be able to choose between the f...

  • Customer Support Agent created an article,

    What should I do if my employer gives me an original withholding slip and then an amended withholding slip?

    You will need to enter the information from the amended voucher, as it is the one that contains the updated information without errors.  

  • Customer Support Agent created an article,

    How can I delete an attachment or voucher that I do not want to complete?

    To remove vouchers or attachments that you do not wish to complete, you must press the Remove button on the listing of the voucher or attachment you wish to remove from your return.